Renewal of Rental Contracts and Automatic Renewal

Brief Description of the Service

Automatic Renewal:

This feature is activated when a residential or commercial rental contract is registered, according to agreement between both parties. The rental contract will be renewed automatically before its expiration date.

Automatic Renewal Process

- If there is a balance in the wallet, the renewal fee will be automatically deducted 60 days before the contract expiration date.

- If there is insufficient balance, the wallet must be topped up by following these steps:

1. The landlord logs into their account on Ejar.

2. Navigate to account management and select the wallet.

3. Click on "Top up your wallet."

4. Choose the appropriate package or enter the amount and click next.

5. Select one of the available payment methods (SADAD / Mada /ApplePay ).

6. The wallet is successfully topped up.

7. The renewal fee will be automatically deducted 60 days before the contract expiration date.

Automatic Rental Renewal

The landlord must pay the contract fee before the 60-day period leading up to the rental contract's expiration.

1. How can I activate automatic renewal for the rental contract?

When registering a residential or commercial rental contract, the automatic renewal feature is activated according to the agreement between the two parties, ensuring renewal before the rental contract's expiration.

2. When can the automatic renewal feature for a residential rental contract be activated?

The feature can be activated 60 days before the rental contract's expiration, and it is not allowed for contracts with a duration of less than 3 months.

3. Who is responsible for paying the renewal fee for automatic renewal?

The landlord.

4. What are the requirements for automatic renewal of a rental contract in Ejar?

The landlord must pay the renewal fee for the automatic renewal of the lease contract before the 60-day period prior to the contract's expiration.

5. What are the steps to pay the renewal fee for automatic renewal?

- If there is a balance in the wallet, the renewal fee will be automatically deducted 60 days before the contract's expiration. - If there is insufficient balance, the wallet must be topped up as follows: 1. The landlord logs into their account on Ejar. 2. From the account management page, select the wallet icon. 3. Click on "Top up your wallet." 4. Choose the desired package or enter the amount and click next. 5. Select one of the available payment methods (SADAD / Mada / ApplePay). 6. The wallet is successfully topped up. 7. The renewal fee will be automatically deducted 60 days before the rental contract's expiration.

6. Who is responsible for deactivating the automatic renewal feature?

- The real estate agent - The landlord - The tenant

7. Does the tenant or landlord receive a notification when the feature is deactivated?

Yes, a text message is sent to the mobile number registered in Absher to notify the concerned party of the deactivation, specifying the individual's role (Landlord / Tenant / Real Estate Agent).

Service Eligibility

- Automatic Rental Renewal: Managed through the landlord's wallet.

Service Response

Upon approval of the renewal request by the involved party. - Automatic Rental Renewal: Automatically occurs within the 60-day period before the contract's expiration.