Electronic Move-In and Move-Out Inspection Service
Service Overview
This service enables rental parties to document the condition of a residential unit at the time of move-in and move-out, through digital forms linked directly to the contract documented in Ejar.
Both parties must complete and mutually approve the electronic inspection forms within seven days from the start of the contract and within seven days after its end.
Objectives
- Documenting interactions between the parties.
- Regulating the rental process and ensuring effective governance.
- Streamlining and digitizing rental procedures.
- Protecting the rights of all parties and reinforcing transparency and trust.
How Move-In / Move-Out Documentation Works
- The landlord or tenant logs into Ejar or uses the link sent at the start of the contract.
- The move-in or move-out inspection form is completed.
- The condition of the property is documented within the rental contract.
Requirements
- The rental contract must be documented in Ejar.
Frequently Asked Questions (FAQs)
1. What is the purpose of the Electronic Move-In and Move-Out Inspection Service?
Its purpose is to digitally document the condition of the rental unit at move-in and move-out in a simplified, reliable manner that protects the rights of all parties.
2. Is the service optional or mandatory?
It is mandatory, and it plays a key role in safeguarding the rights of both parties.
3. How is the inspection service provided for a unit registered under an Ejar electronic contract?
The service is provided during the contract documentation journey in Ejar.
4. How can I access the Electronic Move-In and Move-Out Inspection Service?
Access is available through SMS notificationsonce the contract is accepted, or by visiting the “Contracts” list and selecting the relevant contract, or by opening the contract details page.
5. When are notifications for the service sent?
Notifications are sent on the first day of the contract, and the form must be completed within seven days.
Notifications are also sent at the end of the contract, and the form may be completed within seven days.
6. What are the requirements for using the electronic move-in inspection service?
The contract must be documented in Ejar.
7. Can the move-in and move-out forms be viewed or filled out through the Ejar platform?
Yes. Each party may view the other party’s form before approval, and all forms remain accessible throughout the contract period.
8. Can the broker or tenant complete the move-in/move-out form?
No. Only the landlord and tenant may complete the forms.
9. What if a landlord or tenant has a registered representative in the contract?
In this case, the landlord or tenant may view the form, but cannot take action on it.
The representative of the landlord may complete the form, and the representative of the tenant may approve it.
10. Can the landlord edit the form after sending it to the tenant for approval?
No. Editing is not allowed after the form has been sent.
11. Can the tenant return the form to the landlord for revisions?
No. If the tenant has comments, they may add them directly in the form before approving or rejecting it.
12. Which mobile number receives the OTP when the form is submitted or approved?
The mobile number registered in Absher.
13. How long is the form available for completion?
- Move-In: Within seven days from the contract documentation date.
- Move-Out: Within seven days after the contract ends.
It is recommended to complete the form promptly to preserve the rights of all parties.